What I feared: my computer was dead, and I’d have to spend $4100 for a new one. What almost happened: a $700 repair bill. What actually happened: the extremely nice guy at the Genius Bar said he’d classify my flickering monitor as a defect, and Apple would fix it for free.
See how it’s done, United Airlines? Hook up your customers, and they’ll be more than loyal. When my laptop finally does die, you better believe I’ll spend four grand on a new one, you idiots.
